- Joined
- May 24, 2018
- Messages
- 10
I had a bit of an epic dental gong show, I won't bother going into all the details unless anyone really wants to know... It was basically an issue with a root canal that got really out of hand (as in I was told I didn't have a dental problem in 3 visits to dental offices but after being tested for things like kidney and thyroid problems it turns out it was a dental problem) Through a complaints process I found out there was a claim that a PA X-ray of the tooth in question during my first appointment that I tried to tell this dentist that there was something wrong with this root canal, one month exactly after the root canal was done, I knew this X-ray hadn't been taken because I remember leaving that appointment feeling like it was pointless because they weren't even looking for a problem. I got my records through the complaint process (with no X-rays) and the record for that appointment says there was a PA X-ray taken that was compared to the post op X-ray from the month earlier. I asked for my X-rays from the dentist and after a bit of a run around I received poor quality photocopies which didn't include this X-ray but did include what to me what to me looked like a second copy of the post op X-ray with no date. I asked the dentist about this and never received a response. My complaint was closed with no regulatory criticism of the dentist, through the review process I was able to see all the complaint investigation records and the complaint investigator asked for the PA X-ray in question and received the post op X-ray with the date changed, they recognized this and asked for the correct one at which point the receptionist said there must have been a typo because there was no X-ray on this date. The review process also closed with no criticism of the investigation...
I'm floored... I come from an aviation maintenance background and if I had changed a date on a record and submitted this to my regulating authority I would have been in a massive heap of trouble... I was curious if this is acceptable to dentists anywhere?!
I'm floored... I come from an aviation maintenance background and if I had changed a date on a record and submitted this to my regulating authority I would have been in a massive heap of trouble... I was curious if this is acceptable to dentists anywhere?!