- Joined
- May 20, 2022
- Messages
- 2
I started with a new dentist this year. After my first check up I was given a list of recommendations. I was a little troubled, because my former dentist (who had gone out of network) was really thorough and I had plenty of major dental work over the years, but never anything that felt fishy or unnecessary. The biggest recommendation related to three of my back molars, placed next to each other, all had old silver fillings in them. The recommendation was to crown those teeth "preventatively." I questioned doing all three at once because budget was a big issue for me and this was going to max out my insurance in only February and cost me about $2200 out of pocket on top. I had NO pain, sensitivity or issues whatsoever with these teeth. When asked if I had any concerns at my check up, the answer was no, I was good. The dentist told me that doing all three at once was recommended so the crowns would match. That felt off to me... I have other crowns and they match.... but I figured to avoid future problems I should just do it and be done with it as recommended. NO mention was made of any possibility of this prompting new serious issues. I asked several questions and made my budget concern VERY clear to the dentist. I asked about surprises too. They prepped the teeth, then put one large temporary crown on all three teeth. As soon as the numbing wore off, I was in pain. It kept getting worse and worse. I was on a LOT of otc pain meds. I call the dentist and go in. She did a "bite adjustment" and said if it still hurt in a few days to call an endodontist to "see what was going on in there". Sure enough the pain persisted and was excruciating. I go to the endodontist who over the course of 2 months root canaled all three molars through the temporary crown. He didn't want to do them all at once because pain can refer (and them all being under one crown didn't help) and he was hoping they would not all need a root canal. So he started with the one that was obviously the worst and we went from there. All this is going on and I am also in chronic discomfort because the temporary crown had a long edge that was sharp like a razor blade. It tore up my gum and tongue. Unfortunately, I could not go get the awful temporary off and get the permanent crowns installed until the pain was resolved. I spent more than 2 months in chronic pain. Finally, the day comes for my three permanent crowns to be installed. I had already paid in full for the entire crown treatments for these three teeth, plus extra charges for xrays when I returned in terrible pain. The crown install appointment happens. Most of the appointment was bite adjustment after the crowns were on. She did not do much to me other than clean up the teeth after the temporary came off. Nothing about any needed additional services or issues was stated. I leave, thinking my nightmare is finally over, but resentful that I went from no pain, to months of pain and out over $7000+ when I really could barely afford the original budget. Now, two weeks later, a bill arrives in the mail from this dentist for $1,350 for three "core build up" @ $450 per. I am, again, BLINDSIDED. They knew my insurance was maxed out when I was there, they sent me on my way without asking for money, the date of core build up services was the crown install date. Doesn't a crown build up happen before the crown (i.e., before that temporary crown was put on in February)? The endodontist had filled the holes, I remember him discussing it with me. Also, the root canals were MAJOR procedures and cost about $1400 each, so how is a treatment that, if done, took less than five minutes worth $450??? Is it okay for a dentist to do work without disclosing they are doing it or the charge that will be forthcoming? This dentist came recommended and I am just dumfounded. Everything about this has been troubling. I have already found a new dentist to move to, but I really am feeling duped and ripped off at this point. Any insights as to whether this sounds kosher would be appreciated? I really don't think it was okay for them to say nothing to me and bill me, but, that won't change my having to pay. I also am angry at myself for being duped into doing all three. If I'd just waited for those teeth to fail, it would have cost me the same and I'd have had to endure a few days of pain instead of months of it.