On Tue, 09 Sep 2003 12:44:56 GMT, "NOYB" <> wrote:
Quote:
>Contact the dentist. Sometimes our front desk people get a little too
>ambitious and we're not even aware. If he fails to issue you a refund, then
>contact the insurance company.
>
|
I called and spoke to the receptionist. At first she said we were
charged for a periodic oral exam. Then I mentioned that my wife never
saw the dentist, and the receptionist then said, "Oh wait...nope! You
weren't charged for that." For what? "The exam by the dentist."
The issue remains that the hygienist, not the dentist, identified the
cavity and the chipped filling, and after the cleaning, the hygienist
took the patient and her records to the receptionist and mentioned the
recommended treatment to the receptionist for scheduling purposes.
Regardless of whether we were charged for a dentist's examination,
isn't this a problem? Would it be okay with you to pay less once per
year to get a dental analysis by a hygienist?